Deluxe Double Room
- 1 King-size bed,2 Single beds,1 King-size bed and 1 Sofa bed
- Shower
Hotel · Nairobi · Nairobi
Joy Palace Hotel
A 3-star hotel in Nairobi's Westlands area, with nightclub, karaoke, and practical amenities for both business and leisure stays.
- Free Wi-Fi in rooms
- On-site parking
- 24-hour reception and security
7.9
Very good
782 reviews
Booking.com 7.9 · 782 reviews
About
Joy Palace Hotel
Joy Palace Hotel sits on Westlands Road in Nairobi, roughly 2.8 km from Jamia Mosque. It pairs a lively on-site nightclub and karaoke lounge with conveniences like free Wi-Fi in rooms, paid airport shuttle, and 24-hour reception.
Rooms are straightforward — from Standard Singles to a Superior Triple with city views. Guests can use the restaurant, bar, and BBQ facilities, or arrange packed lunches for early outings. The property also has meeting space, a barber shop, and billiard tables.
- No smoking on site
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
In brief
What works, what to weigh
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Strengths
4 reasons to book- Attentive, friendly staff — Reviewers repeatedly mention the helpful and courteous team, from the housekeeper to reception.
- Central Westlands location — Close to shopping centers, restaurants, and nightlife, with several reviewers noting the convenience.
- Entertainment on site — A nightclub and karaoke lounge are part of the property, plus billiards and a TV room.
- Practical extras — Free on-site parking, 24-hour reception and security, and express check-in/out add convenience.
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Worth weighing
4 to weigh- Value rating trails other categories — Guests rated value at 7.5, lower than staff or general satisfaction, suggesting some may find the price-to-experience ratio less compelling.
- Potential noise from nightlife — The on-site nightclub and karaoke could lead to evening noise, though soundproofed rooms are available.
- Limited room descriptions — Room listings are sparse — only some specify views or bed configurations, so it's best to confirm details before booking.
- Check-out window is early — Check-out starts at 01:00 and ends at 10:00, which may feel tight for late risers.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Triple Room
- Sleeping arrangements for 3 persons
- City view
- Shower
Standard Twin Room
- 2 Single beds
Standard Single Room
- 1 Single bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Key access
- 24-hour security
- No smoking on site
- Allergy-free rooms
- Heating
- Soundproofed rooms
Food & Drink
- Restaurant
- Bar/ Lounge area
- In-room breakfast
- Packed lunches
- Special diet menus
- Outdoor dining area
- BBQ facilities
- Children's menu
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Meeting/ Banquet facilities
- Fax/Photocopying
Entertainment
- Night club
- Karaoke
- Entertainment
- Leisure/ TV room
- Billiard tables
Room Amenities
- Free Wi-Fi in rooms
- Flat-screen TV
- AM/FM alarm clock
- Free toiletries
- Ironing facilities
- Sink
Outdoor & Extras
- Sun terrace
- Garden furniture
- Barber shop
- Paid airport shuttle
- Welcome drink
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 782 reviews
Booking.com · 7.9 · 782 reviews
7.9Verified guest“Close to Westlands, the housekeeping was helpful, and the room was ready quickly.”
7.9Verified guest“Rooms are comfortable and clean, with a dining area, pay TV, and a desk.”
7.9Verified guest“The staff were very friendly.”
7.9Verified guest“The room felt brand new, with a large bed. Staff were amazing, friendly, and attentive. Location was excellent, and free on-site parking was a plus.”
7.9Verified guest“The location is very good.”
7.9Verified guest“Staff were friendly and courteous.”
04 — Location
Getting around Nairobi
The property sits in Nairobi.
Westlands: The hotel is in Westlands, a commercial and entertainment hub with shopping malls, restaurants, and nightlife within easy reach.
Jamia Mosque: Jamia Mosque is 2.8 km away, a notable landmark in Nairobi's city centre.
Westlands Road, Nairobi, Nairobi, 00101, Kenya
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 11:00-23:30
- Check-out
- By 01:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 15 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in runs from 11:00 to 23:30, and check-out is from 01:00 to 10:00.
Is parking available?
Yes, parking is available on-site, and guests have noted it as free.
Are pets allowed?
Yes, pets are allowed at Joy Palace Hotel.
Does the hotel offer airport shuttle?
Yes, a paid airport shuttle is available.
What dining options are there?
The hotel has a restaurant and bar, plus in-room breakfast, packed lunches, and special diet menus. Nearby, guests recommend Rozina Restaurant.
The bottom line
Joy Palace Hotel is a solid pick for travellers who want a central Westlands base with on-site entertainment and practical perks like free parking and 24-hour reception. While value scores slightly lower, the friendly staff and location make it a dependable choice.
7.9Based on 782 reviews and a 7.9 rating
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